1. About
CrossBorderDesk is a global agro trade facilitation platform connecting verified African commodity suppliers with international buyers.
We act as a facilitator and coordinator in trade transactions.
2. Our Role
CrossBorderDesk:
•Connects buyers with suppliers
•Assists with sourcing, coordination, and documentation
•May support logistics and inspection processes
We are not always the direct seller or producer of the goods unless clearly stated.
3. Product & Quality
•All commodities are supplied based on agreed specifications between buyer and supplier
•Agricultural products may vary slightly due to natural conditions
•Buyers are encouraged to request third-party inspection before shipment
4. Pricing
•Prices are subject to market conditions and may change without prior notice
•Final pricing will be confirmed in a Proforma Invoice (PI)
5. Payment Terms
•Payment structure will be agreed before transaction (e.g., deposit + balance, Letter of Credit, etc.)
•Payments must be made to the official CrossBorderDesk or designated supplier account
•Payments made are non-refundable once the transaction process has commenced, except otherwise agreed in writing
6. Logistics & Delivery
•Shipping timelines are estimates and may be affected by:
•Customs clearance
•Port operations
•Weather conditions
•CrossBorderDesk will assist in coordination but is not liable for delays beyond reasonable control
7. Inspection
•Buyers may request:
•Pre-shipment inspection
•Quality verification
This is strongly recommended for all transactions.
8. Liability
CrossBorderDesk shall not be held responsible for:
•Supplier defaults (where acting strictly as a facilitator)
•Delays caused by third parties
•Losses arising from factors beyond our control
9. Dispute Resolution
•All disputes shall first be resolved amicably between parties
•Where unresolved, disputes may be handled under applicable Nigerian law or agreed arbitration terms
10. Acceptance
11. Contract Formation
A Proforma Invoice (PI) issued by CrossBorderDesk constitutes a formal offer.
A transaction shall be considered legally binding once:
•The buyer confirms acceptance of the Proforma Invoice, and/or
•Payment (full or partial) is made
By accepting the Proforma Invoice, all parties agree to the terms outlined in the invoice and these Trade Terms & Conditions.